Unfortunately there is no central database which provides for the current economic values of old appliances. Likewise your policy does not provide for the retail value of your appliance. To determine the current economic value of your appliance we do search the open market for 3 adverts of similar appliances of equivalent age and condition. These figures are then aggregated together and a valuation is then produced.
If you wish to challenge our valuation, in order to do so 3 competing adverts with valid URLs must be provided with an explanation on why you feel the figure offered should be increased. Our claims team will then assess the evidence you have provided us and revise your settlement figure if required.