Our typical claims process is to firstly access your claims circumstances in order to determine whether you have a valid claim. If your claim is accepted we will value your appliance in order to determine the current fair market value. In conjunction, we will approach an engineer closest to your location and request a quotation for the repair of your appliance. We work in conjunction with UK Whitegoods in order to find appropriate local engineers who are suitably qualified to assist. This process can take up to 24 hours to complete. Once a quote has been obtained we will either arrange for the repair of your appliance or provide you with a cash settlement letter. The entire process can take up to 72 hours from start to finish to conclude.
How long will my claim typically take to conclude?