How can we help you ….
Click here to find out more information about how we are responding to COVID-19
Cancellations
Details and help on cancelling a Nova Direct policy
Changes
If you wish to make a change to your policy
Claims
For all new and existing claims on your policy
Data
For question or concerns relating to personal data
Documents
Access policy documentation for many products
Feedback
Provide feedback on your purchase or claim
Finance
Change bank details and discuss arrears
Notify
Notify us of your travel outside the UK
Renewals
Policies due to, or have recently been, renewed
Validation
Details of how and if your policy needs validation