There may be a few reasons why you are not covered under your Nova Direct gadget insurance policy. See a list below:
- You have not completed the validation process within 7 days of the purchasing the policy
- Theft or accidental loss from any motorbike or motor vehicle where You or someone acting on Your behalf is not in the vehicle
- If your gadget is in the possession of someone else other than yourself and is stolen
- Deliberate negligence and vandalism to the gadget
- Accidental damage caused by a manufacturers defect
- Wear and tear on the gadget
- Accidental loss, or loss of any type, of a laptop