The most common circumstances which result in a denied claim are as follows:
- Wear and Tear
- Failure to provide routine maintenance, cleaning and/or servicing to your appliance,
- Pre-existing faults on your appliance prior to your policy commencing
- Cosmetic damage to your appliance which does not affect the usual use of it
- Faults caused as a result of the failure to follow the operating instructions
- Machines over 10 years old
In order to fully understand the circumstances in which your claim might be denied, we recommend that you review your policy wording in depth prior to the submission of a claim.