Why cant you choose a garage for me?
As we would not be liable for any damages done [...]
The garage is going to take too long to repair my vehicle, can I have my vehicle recovered nationally?
No, once the vehicle reaches the garage, we have fulfilled [...]
My policy states that I get National Recovery. Why can’t I use this immediately?
The policy wording states that you need to exhaust your [...]
Why can I not be recovered home?
According to the policy wording we must tow vehicles to [...]
What is a private job?
A private job may be done when you have already [...]
Will my excess be refunded if I cancel the job?
Your excess will not be refunded if you cancel the [...]
Can you email me my policy wording or schedule?
Yes. We do charge a small fee of £4.99 for [...]
Why am I paying again? I already paid for the cover for a year.
There is a few instances where you will pay extra [...]
What happens if they cant fix my vehicle roadside?
You have two options when you breakdown, you may either [...]
Why am I not covered?
There may be a few reasons why you are not [...]