Am I entitled to an automatic claim under my insurance policy?
No. Like all Insurance Policies there are key Terms and [...]
What appliances are covered under my policy?
Your insurance policy covers your Home Appliances, or White Goods. [...]
What services am I able to claim under my Breakdown Policy?
Your Breakdown policy covers either assistance or recovery. Policies with [...]
Do I have the right to automatic recovery?
No. Your policy is an Insurance Policy. This means that [...]
If my car is in Limp Mode will I be recovered?
No. When the engine or transmission control unit of your [...]
How long do I need to wait for my refund to reflect?
The refund process is started as soon as your refund [...]
Who do I speak to regarding a refund?
Refund requests can be sent to claims@pexinsure.com. Please ensure that you [...]
Who is my broker?
Your Broker is the party from which you purchased your [...]
What is my broker number?
A broker is the party which has sold the policy [...]
Who is going to pay for my vehicle storage costs?
Any parts required to fix your vehicle, labor done or [...]