Will I need to provide you with any documentation once my policy has started?
It is typical that we request copies of your V5, [...]
How can I check if I am on the Motor Insurance Database?
You can check if your vehicle shows on the Motor [...]
If my policy is cancelled, will I still appear on the Motor Insurance Database?
No. If your policy is cancelled for what reason, your [...]
How long does it take to effect a refund?
We typically aim to process a refund within 7 - [...]
Do I not have a 14 day cooling off period?
The 14 day cooling off period allows you to exit [...]
Where are my cancellation fees detailed?
Our cancellation fees are detailed within our Terms of Business, [...]
If I cancel my policy, are there policy cancellation fees which will apply?
If after the policy verification process has completed and you [...]
Why have you adjusted my premium upon validation of my policy?
We stressed during the policy application process the importance of [...]
How do you check my data?
In addition to the verbal verification process, please note that [...]
Do you accept all the information I put online as true?
The Consumer Insurance Disclosure and Representations Act 2012 places the [...]