You are required to complete the gadget validation process within 7 days of purchasing cover. To validate your gadget insurance policy we require a document(s) and image(s) detailing the gadgets serial or IMEI number, proof of purchase/ownership and image(s) of the gadgets operational and working order. To validate your gadget or device please visit nova-direct.com/customer-service/ and click “Validation” and then “Gadget”. If you are unsure of the requirement the validation form offers examples of the imagery required.
