Customer Services
Validation
We are here to help with your validation
All our gadget insurance policies require you to validate the gadget(s) you are choosing to insure. This page details what is required from you, when and how that process can be completed.
What do i need to do?
In order to validate your gadget insurance policy we require a document(s) and image(s) detailing the gadgets serial or IMEI number, proof of purchase/ownership and image(s) of the gadgets operational and working order. These images must be recent or at least taken on or after the date of purchase. You can do this online by clicking the “Validate Your Gadget” button below. Please note that the process is automated and your submission is not manually checked.
When should i validate?
You must complete the gadget validation process within 7 days of purchasing the policy. Don’t worry we remind you straight after purchase, and a few weeks later, to ensure you do complete the process. You may validate your gadget after the 7 day period subject to a late validation fee.