Customer Services
Opening Hours
Festive Opening Hours
Please find below our opening hours over the Christmas and New Year period. If our call centre is closed then you can access your policy, 24/7, via My Account or access help and advice via our Customer Services pages.
Claims – Breakdown, Home Appliance and Home Emergency
As you would expect our lines remain open 24 hours a day, 365 days of the year – including Christmas Day. Please call 020 3745 8216 and select option 3 for claims.
Customer Services
| 22nd December (Thursday) | Open |
| 23rd December (Friday) | Open |
| 24th December (Saturday) | Closed |
| 25th December (Sunday) | Closed |
| 26th December (Monday) | Closed |
| 27th December (Tuesday) | Closed |
| 28th December (Wednesday) | Open |
| 29th December (Thursday) | Open |
| 30th December (Friday) | Open |
| 31st December (Saturday) | Closed |
| 1st January (Sunday) | Closed |
| 2nd January (Monday) | Closed |
| 3rd January (Tuesday) | Open |
Accounts & Finance
| 22nd December (Thursday) | Open |
| 23rd December (Friday) | Closed |
| 24th December (Saturday) | Closed |
| 25th December (Sunday) | Closed |
| 26th December (Monday) | Closed |
| 27th December (Tuesday) | Closed |
| 28th December (Wednesday) | Closed |
| 29th December (Thursday) | Closed |
| 30th December (Friday) | Closed |
| 31st December (Saturday) | Closed |
| 1st January (Sunday) | Closed |
| 2nd January (Monday) | Closed |
| 3rd January (Tuesday) | Open |