There may be many reasons you are not covered. Below is a list of reasons why you may not be covered:
- You may not get breakdown assistance if the fault is due to your negligence, for example hitting a speed bump at a fast pace
- If you have already claimed for the same symptom within a 28 day cycle
- If you do not have the correct registration numbers corresponding with your vehicle and our systems
- If you have not updated your details with your broker prior to having a breakdown
- Acts of Vandalism
- Road Traffic Accidents
- Misfuelling your vehicle
- Where your vehicle is not completely immobile
- If you do not have a replacement tyre or wheel lock nut