The documentation or evidence requires does depend on the type of claim; damage, loss or theft.
(1) Check mend report within 24 hours of incident (if damaged)
(2) Report my loss within 24 hours of incident (if lost)
(3) Proof of usage from your network provider
(4) Repair estimate from a repair centre
(5) Proof of blacklisting (if stolen)
(6) Images of damaged device
In all claims circumstances we will require (1) Purchase invoice for the device (2) Details of any financed used to purchase the Gadget (3) Proof of usage in your name. If you damaged your device and our suppliers do not have a suitable replacement device in stock, you will need to provide two (2) repair quotes. You are also required to settle any outstanding Premium Finance prior to your claim proceeding.